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Privacy Policies

 

Personal Information:

FLYHEAP.COM (“Company”) DOES NOT trade or sell your personal information in any manner, except as specified herein or if you express your consent towards the same.
 

Personal Information provided by you is used only:

  1. To facilitate your use of the website;
  2. To respond to your concerns, inquiries or address your requests for information about the various services we offer;
  3. To provide you with information about Company’s services/products and send you information, materials and offers from the Company;
  4. To send you important information regarding the website, changes to Company’s Terms of Service and various policies and/or other miscellaneous information;
  5. To send you surveys and marketing communications that the Company believes may be of interest to you;
  6. To personalize your experience on our website;
  7. If you purchase any content or avail of any service from the website, to complete and fulfill Your purchase, for example, to have your payments processed, communicate with you regarding Your purchase and provide you with related customer service;
  8. To administer product downloads;
  9. To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the website);
  10. To improve the services, content and advertising on the website;
  11. To protect the integrity of the website; and
  12. To comply with legal requirements and disclosures provided under the laws of India.

 

Security:

The security of your personal information is very important to the Company. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, the Company uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. In the event of any breach of your personal information, the Company will notify you of it by email or fax and will restore the integrity of the data system.

Advertising:

The Company uses some third parties to administer a limited set of advertisements on our website and portals. During this process, no personal information is leaked. However, aggregate profile information, such as the user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner.

User Discretion:

  • You can always choose not to provide information and in such cases, if the information required is mandatory, you will not be able to avail those services, features or contents.
  • You can add or update your personal information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records.
  • The Company may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. The Company respects your privacy and if you do not want to receive any kind of communications from Flyheap.com or have any grievances to share, please report to [email protected]

Important Disclaimer:

Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls, etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility for the same.

Cookies:

We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. This enables us to determine what portions of this website are most appropriate for your professional needs and to serve advertising banners to you. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the website. Hence, we recommend that you leave them turned on.

Protecting Your Security:

Please note that we may share your personal details with fraud prevention or credit reference agencies for conducting anti-fraud checks. Please note that in this process no credit check is performed and your credit rating remains unaffected.

Disclosures of your information

We may share your personal information with our other corporate entities to:

  • Correlate related or multiple accounts to prevent abuse of our services;
  • facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity;
  • should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information
  • We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
  • As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
Usage of Demographic and Profile Data

We use your personal information to:

  • provide the services you request;
  • to resolve disputes & troubleshoot problems;
  • promote a safe service;
  • measure consumer interest in our products and services;
  • inform you about online and offline offers, products, services, and updates;
  • request optional online surveys

Please note that we will provide you the ability to opt-out of such uses.

 

Third Party Sites:

You may be linked to our website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of these web sites. Please read their policies carefully before sharing any of your details.

Changes to Privacy Policy:

We may change this Privacy Policy at any time. The revised Privacy Policy is effective immediately when posted on the Website. Hence, it is the responsibility of each user to review the website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy.

For any queries or support, you may get in touch with our customer support team or mail us at [email protected]